Guest lecture by Leonard Cernko (General Manager of the St. Regis Astana Hotel)

Maqsut Narikbayev University hosted a guest lecture for students on the topic: “Leadership in hospitality industry, personal story of professional growth” from the general manager of the St. Regis Astana hotel Leonard Chernko. During the lecture, important issues were raised and discussions were held, including what a leader should be like, what changes are taking place in the roles of leaders, and examples of management functions in the hospitality industry were considered. Leonard Chernko kindly shared his personal experience of professional growth and spoke about the key aspects of successful leadership in the service industry, which became a valuable reference point for students seeking to develop in this area.