MNU’s Inclusive Environment: Commitment to Support and Equal Access

At Maqsut Narikbayev University, an inclusive environment is built not only on accessible infrastructure but also on a comprehensive support system that helps every student feel confident and engaged in university life. A key role in this system is played by the Student Social Protection Manager, who can be reached either via corporate email or in person on the 0 floor (Pesochnica), office DSA. The Manager’s work focuses on supporting students with special educational needs, those from large or single-parent families, orphans, as well as students enrolled through quotas or receiving social benefits.

Students may seek assistance on matters such as accommodation in dormitories or hostels, obtaining discounted transport passes, and accessing information on tuition discounts and social benefits. If needed, the Manager also refers students to a psychologist for individual consultations or training sessions dedicated to adaptation, stress management, and communication skills development.

Special attention is given to social integration: students are encouraged to participate in clubs, organisations, and initiatives where they can find like-minded peers and realise their potential. In addition, the Psychological Support Service operates to help students cope with challenges and strengthen their emotional well-being.

For students with special educational needs, the university provides a barrier-free environment: equipped ramps, emergency call buttons for security assistance, access for specialised taxis through the parking area on the 0 floor, adapted restrooms with emergency call buttons, threshold-free doors ensuring unobstructed entry to classrooms and offices, as well as Braille markings on lift buttons.

An important element of the inclusive infrastructure is the medical office, where students can receive primary healthcare. The staff are specially trained in providing emergency assistance, and the facility itself is equipped in line with accessibility standards.

At MNU, we strive to ensure that every student feels part of a united academic community. Inclusivity is not only about accessible infrastructure but also about recognising individual needs, supporting psychological well-being, and fostering social development.