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Psychological Support Service

What problems can I contact the Psychological Support Service with?
  • • Family relationships (child-parent relationships, sibling relationships, other family-related problems);
  • • Interpersonal relationships (establishing and difficulties in forming relationships, conflicts, loneliness);
  • • Personal (romantic) relationships ( problems of gender interaction);
  • • Academic performance (problems of adapting to university, ‘homesickness’, worries about academic challenges, academic stress, conflicts, procrastination);
  • • Self-acceptance/self-esteem (worries about appearance, abilities, difficulties with personal growth/adulthood);
  • • Health (mental health, psychosomatic illness, disability);
  • • Emotional states (apathy, depression, anxiety, fears, suppressed state, aggressive mood);
  • • Suicide (thoughts, actions, attempts);
  • • Addictive behaviour (ED, co-dependence, nicotine addiction, gambling addiction, and other forms of addiction);
  • • Experiencing violence/trauma (physical, mental, sexual, economic violence, harassment, grief related to loss of family and friends).

 

Ask for support

Madina Abilova

Madina Abilova

Counselling psychologist

mz_abilova@kazguu.kz

Sabina Sagimbayeva

Sabina Sagimbayeva

Counselling psychologist

ssagimbayeva@kazguu.kz

Frequently Asked Questions

Is the confidentiality of the data respected?

Yes, anonymity and confidentiality of data is ensured.

How can I make an appointment for a consultation?

You can go to https://forms.gle/zT7nMTFPVAEa3bnn7

Where should I go if the Psychological Support Service is closed or if there is an emergency?

— Emergency crisis situation for any issues 150;
— Crisis Centre, Bulanty str., 87172497889.

What is mental health?

Mental health is a state of mind. With normalized mental well-being, people cope with stressful situations and can realize their potential, study and work, and successfully contribute to the development of society.

I'm thinking about hurting myself— what should I do?

The first step is to seek help – through a helpline, a specialist or just an adult. It is important not to be silent about your condition and to allow yourself to receive help. Practical tips for good mental health:

  • Be physically active;
  • Eat healthy;
  • Appreciate yourself and others;
  • Talk about your feelings;
  • Stay in touch with friends and loved ones;
  • Look out for others;
  • Learn new skills;
  • Do something creative;
  • Take breaks;
  • Ask for help.
Practical Tips for Good Mental Health

10 practical tips for maintaining good mental health:

  1. Regular physical activity: Exercise or simply take a walk in the fresh air. Physical activity helps to reduce stress levels and improve your mood.
  2. Healthy food: Have a balanced diet, include vegetables, fruits, whole grains and proteins. Avoid excess sugar intake and fatty foods.
  3. Sleep: Get enough sleep (7-9 hours a night). Lack of sleep can negatively affect mood and cognitive function.
  4. Stress management: Learn relaxation techniques such as meditation, deep breathing or yoga. This will help to reduce stress levels.
  5. Social networks: Keep in touch with friends and family. Social support is important for emotional wellbeing.
  6. Goal Setting: Set realistic goals and achieve them step by step. It helps you feel more confident and motivated.
  7. Positive thinking: Try to focus on the positive aspects of life and avoid negative thoughts. Keep a gratitude diary by writing down three things you are grateful for each day.
  8. Work- life balance: Make time to relax and have fun, while keeping your work-life balance in mind.
  9. Helping others: Participate in volunteering programmes or simply help people around you. Helping others can lift your mood and make you feel better.
  10. Professional help: If you feel that you can’t cope on your own, don’t hesitate to seek help from a counsellor or psychotherapist.
Нарикбаев Талгат Максутович
Председатель Правления АО «Университет КАЗГЮУ имени М.С. Нарикбаева»
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